Terms of Service

Effective Date: 12/09/2024

1. Introduction

Welcome to FirstClass Couriers ("we," "us," "our"). By using our delivery services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully before using our services.

2. General Provisions

The Terms of Service constitute the entire agreement between you and FirstClass Couriers regarding the use of our services and supersede any prior agreements or understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any matters not expressly covered by these Terms will be addressed in accordance with applicable laws and regulations, and we reserve the right to modify these Terms as necessary to address such matters.

3. Use of Services

4. Customer Responsibilities

5. Delivery Services

6. Service Changes and Interruptions

7. Payment and Fees

8. Liability and Limitations

9. User Responsibilities

10. Intellectual Property

11. Privacy

Your use of our services is also governed by our Privacy Policy, which can be found here. By using our services, you consent to the collection and use of your personal information as described in the Privacy Policy.

12. Termination

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services after the changes are posted will constitute your acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of New Zealand, and any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts of New Zealand.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to reflect the parties' original intent as closely as possible.

16. No Waiver

The failure of FirstClass Couriers to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of FirstClass Couriers.

17. International Use

Our services are intended for users located in New Zealand. If you access our services from outside New Zealand, you are responsible for compliance with local laws and regulations.

18 Definitions

For the purposes of these Terms:

19. Dispute Resolution

In the event of a dispute, we encourage you to contact our customer service team to seek resolution. If a resolution cannot be reached through customer service, disputes will be handled through mediation or arbitration in accordance with the laws of New Zealand.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

FirstClass Couriers
Currently Online Only
contact@firstclasscouriers.co.nz
Phone number available through email.